Contact Us

Admin Office

30B Grindlay Street

Telephone: 0131 225 8050

Box Office

Our Festival box office is operated by the Festival Fringe. If you have a festival query, you can contact us: 
By phone: 0131 226 0019
By email:
Mon-Fri 10:00 – 18:00

Individual contacts for specific queries

How to find us

If you have a complaint

We want everyone to enjoy their Festival visit and their time with Imaginate, but if for any reason you didn’t, we’d like to hear from you. We will do everything we can to address your complaint.

We aim to treat every complaint with respect and hope for equal consideration to be shown in return to our staff.

Please write to the Executive Director, Imaginate, 30B Grindlay Street, Edinburgh, EH3 9AX or email your complaint using the Contact Us form above. Alternatively please call us on 0131 225 8050.

We will aim to respond to your complaint as quickly as we can. If we made a mistake we will apologise and take action to stop it happening again. We monitor the complaints we receive, and learn from them to improve our services.